Privacy Policy

Last Updated: March 4, 2026

1. Introduction

Hind NX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our wholesale platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information:

Business name and registration details
Contact information (name, email, phone number, billing/shipping addresses)
GST/Tax identification numbers
Payment information (processed securely through third-party gateways)
Video call shopping session data

Business Information:

Order history and preferences
Reseller certificates and business documentation
Communication records and customer service interactions

Technical Data:

IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

Order Processing: To fulfill wholesale orders, manage deliveries, and process payments
Business Verification: To verify reseller status and maintain wholesale exclusivity
Communication: To send order updates, stock alerts, and promotional offers (with opt-out options)
Video Call Shopping: To facilitate virtual product viewing appointments
Legal Compliance: To meet tax, accounting, and regulatory requirements
Fraud Prevention: To protect against unauthorized transactions

4. Information Sharing

We share information only with:

Logistics Partners: For all-India courier delivery services
Payment Processors: Secure transaction handling
Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and restricted access protocols. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Request data portability
Withdraw consent (where applicable)

7. Data Retention

We retain business records for 7 years as required by Indian tax laws. Personal data is retained only as long as necessary for business operations or legal compliance.